Terms of Service

Last updated: 1 June 2026

Quotes & pricing

Quotes are valid for 30 days from issue. Pricing is based on the home, access and scope described at the time of quoting. Any extras (e.g. additional storeys, screens, skylights) are quoted separately.

Bookings & cancellations

Please give 24 hours' notice for any cancellation or reschedule. Late cancellations may attract a small call-out fee to cover lost time on the round.

Streak-free guarantee

If a window isn't streak-free, let us know within 48 hours and we'll come back and re-clean it at no charge. Weather-related re-dirtying (e.g. rain immediately after a clean) is excluded.

Liability & insurance

Clarity Window Washing carries $2M public liability insurance. We take great care with your property, but pre-existing damage to seals, frames or fittings is excluded from any liability claim.

Contact

For questions about these terms, email pablo@claritywindowashing.co.nz or call 021 241 1722.